Moving Up To Director

director's chairIn the second of three posts about the product management hierarchy, we’ll focus on technology product managers (PMs) who’ve been in their jobs long enough to consider what comes next.  (User story: “As a Senior Product Manager, I want to be promoted to Director so that I get more money and respect and glory.”)

Let’s break this problem into a few parts: likely candidates for promotion; how the Director job differs from line Product Management; and ways to show that you’re ready for a bigger role. Continue reading

Getting Your First Product Management Job

knocking on the doorLooking over dozens of discussions, presentations and Quora threads from the last few months, a frequent question has been “How do I get a job in technical product management?”  Here is the first of three posts split along job levels:

  1. How do I move into tech product management, especially if I’m currently a developer?
  2. How do I move up from an individual PM role to Director
  3. I’m a Director of Product Management, and want to be a VP

Continue reading

Leadership, Trust and Pronouns

I’m struck by the words people choose, and by how their pronouns reflect their management style. In particular, I’m working with a team that’s been hungry for leadership and trust – and is now blossoming. This provides me with an excuse to recap what we all (should) know about leadership, trust, and how the words we use shape the behavior of our organizations.

dictionaryA thoughtful choice between “I” and “we” and “you” is a reflection of the workplace emotional temperature: are managers and executives motivating line employees to do their best, or “throwing them under the bus?” Are we rewarding cross-functional cooperation and market impact, or angling for promotion and impressing our peers? Continue reading

A great SVPMA talk: “How To Get That Next PM Job”

Last Weds (March 5th), Shreyas Doshi had the SVPMA podium for a talk on “How To Get That Next PM Job

SVPMAThis was an astonishingly wonderful talk: crisp, funny, and relentlessly on-point.  When I wasn’t applauding and smacking my forehead, I was jealous. Continue reading

Defensive Processes

New ventures begin with an entirely empty slate: no products, no customers, no desks, no organization charts, no established procedures for creating value.  Only blank pages and empty office space.  This is part of the exhilaration, the chance to do things better and more simply than the last time. Of course, your founding team has lots of experience: ideas about how things get done.  As the product champion, you’ll almost immediately be defining what your startup makes and how it gets delivered. Generically, “processes”. Continue reading

Product Management is Inherently Political

Capitol BuildingRecently, I had lunch with a bright young product manager trying to perfect the process for deciding which features to include in his next product release.  Skipping past theory about “internal ROI” and other quantitative approaches, we talked about having to choose among the many demands for enhancements from sales teams: that MRDs are only the starting point in an ongoing lobbying campaign for product improvements.  In other words, product managers will always have to manage the emotional world of people and internal politics. Continue reading

Growing Back into Management

There’s a funny paradox about joining a tiny company and helping it grow.  If part of its attractiveness is an intimacy and lack of management overhead, success creates its own challenges.

Very small companies can operate on informal communications: all ten employees know what each other are doing.  The entire staff can grab lunch together, and all-hands meetings easily fit into the conference room.  News is shared over the cube wall.  Job descriptions and titles are afterthoughts.  Decisions are made in the aisle. Continue reading

Where Should PM Report?

pendulumA perennial problem for Product Management (PM) is finding the right organizational home.  In companies large enough to have a PM department, it has a tendency to oscillate between Marketing and Engineering.  Two root causes for this are role confusion and organizational distance.  Let’s walk through each in turn, while trying to map a PM’s place in the grand scheme. Continue reading