clarity • 7 min read Reading the Room / Knowing Your Audience I’ve written a lot about how we (as product folks) love to talk about how our teams build things:…
Organizations • 4 min read Coalition-Building and Corporate Anthropology As product managers, we’re trained to talk about benefits with customers/ prospects rather than features. How will this product…
Economics • 6 min read Count The Digits One technique that I teach in my product courses/workshops is something I call “count the digits.” It’s a…
Customer Thinking • 5 min read Why Product Request SLAs Fail Building on a post from last July about Incompatible Worldviews… Almost every Go-to-Market-side enterprise stakeholder I interview tells me that…
Leadership • 1 min read Product and Engineering Leaders: Shoulder to Shoulder (Talk) In public — and when working with the rest of the executive team — VPs of Product Management and VPs of Engineering need to be fully aligned, aka “shoulder to shoulder.”…
Jobs • 7 min read Product Coaching and “Show, Don’t Tell” I sometimes find product management teams composed entirely of first-timers, where not a single person has any previous experience as…
Innovation • 10 min read Product Sprawl There’s a pattern I sometimes see at software companies, particularly those targeting enterprises or on the long march moving…
Innovation • 4 min read Prioritization Beyond Algorithms The problem of prioritization comes up in many of my coaching discussions with product leaders, and in almost every product…
Leadership • 7 min read How Product Can (and Can’t) Speed Up Development Half of the calls I get from CEOs include requests for Product Management to boost productivity in Maker teams (aka…
Leadership • 4 min read The Hungry Man Parable I talk with lots of executives from the go-to-market side of the house who think that building serious software is…
Agile • 4 min read I’ve abandoned “MVP” After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term…
Innovation • 8 min read Hiring a Head of Product Over the last three decades, across 10 full-time jobs and 180 consulting clients, I’ve headed up product teams 18…