Product Strategy • 8 min read Customization Debt There’s a pattern that I’ve seen at most B2B/enterprise software companies – and some B2C/mass consumer companies…
Leadership • 1 min read Podcast: Joy in What We Do I joined Sheev co-founder Ben Maynard at Lisbon's Productized Conference for a podcast episode about my keynote talk…
fulfillment • 4 min read Where Do We Find Joy? I’ve coached scores of product leaders over the last few decades, and mentored hundreds of product managers… initial conversations…
Leadership • 1 min read "Business Cases are Stories about Money" (Video from Product@Heart) I joined an International all-star group of speakers and workshop leaders for Product at Heart in Hamburg on Sept 11-13.…
company strategy • 6 min read Price Points Drive Organizational Behaviors In a conversation with Supra’s Marc Baselga and Ben Erez (podcast here), we touched on a core thesis of…
communications • 3 min read My Next Word to Retire is 'Prioritization' I’ve been studiously avoiding the term MVP (not the concept, but the acronym) since at least 2020, since it…
ai • 3 min read Fake (AI) Kindle Books Internal audiences, especially go-to-market execs at software companies, are demanding that we add visible AI features to our products – primarily…
ai • 4 min read Plausible vs Correct (AI) In our rush of AI optimism, I’m seeing some echoes of past over-reaches. 1. Personalizing/humanizing systems: using “he/…
Leadership • 2 min read CPO Burnout Cold take: most of the CPOs I know are unhappy, frustrated, burnt out. (My selection bias: mostly B2B/enterprise, primarily…
Organizations • 4 min read Coalition-Building and Corporate Anthropology As product managers, we’re trained to talk about benefits with customers/ prospects rather than features. How will this product…
systemsthinking • 3 min read Every System Has a Bottleneck Software architects know that every system has a bottleneck. Imagine an analytics app where the slowest step is uploading massive…
careers • 2 min read Moving Up to Product Director In a course I’m running on moving up the product management organizational ladder, we’ve spent time comparing/contrasting…